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To contact your library, please type your library’s name and select it from the list.

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In order to facilitate troubleshooting, please include the following information in your correspondence:

Steps to reproduce the problem (in as much detail as possible)
Exact text of any error message (screen shots are helpful)
URL(s) of any error page(s) you encounter
Library card number
Title(s) of problem download(s)
Applicable software version (this information can typically be found under Help > About.)
Operating system (Windows Vista®, Windows® XP, Windows 98 SE, etc.)
Internet browser and version (Internet Explorer® 8.0, Firefox® 3.0, etc. In most browsers, find this under Help > About.)
If applicable, device type and operating system

Unable to find the answers to your questions in our help pages? please email your library:Alstead: Shedd-Porter Memorial LibraryAlton: Gilman LibraryAmherst: Amherst Town LibraryAndover: Andover Libraries Antrim: James A. Tuttle LibraryAshland: Ashland Town LibraryAtkinson: Kimball Public LibraryAuburn: Griffin Free Public LibraryBarnstead: Oscar Foss Memorial LibraryBarrington: Barrington Public LibraryBartlett: Bartlett Public LibraryBath: Bath Public LibraryBedford: Bedford Public LibraryBelmont: Belmont Public LibraryBennington: GEP Dodge LibraryBerlin: Berlin Public LibraryBethlehem: Bethlehem Public LibraryBoscawen: Boscawen Public LibraryBow: Baker Free Library Bradford: Brown Memorial Public LibraryBrentwood: Mary E. Bartlett LibraryBristol: Minot-Sleeper LibraryBrookline: Brookline Public LibraryCanaan: Canaan Town LibraryCandia: Smyth Public LibraryCanterbury: Elkins Public LibraryCenter Harbor: Nichols MemorialCenter Sandwich: Samuel H. Wentworth LibraryCharlestown: Silsby Free Public LibraryChester: Chester Public LibraryChesterfield: Chesterfield Public LibraryChichester: Chichester Town LibraryClaremont: Fiske Free LibraryColebrook: Colebrook Public LibraryConcord: Concord Public LibraryConway: Conway Public LibraryDalton: Dalton Public LibraryDanville: Colby Memorial LibraryDeerfield: Philbrick-James Library Derry: Derry Public LibraryDover: Dover Public LibraryDublin: Dublin Public LibraryDunbarton: Dunbarton Public LibraryDurham: Durham Public LibraryEast Kingston: East Kingston Public LibraryEffingham: Effingham Public LibraryEnfield: Enfield Public LibraryEpping: Harvey-Mitchell Memorial LibraryEpsom: Epsom Public LibraryExeter: Exeter Public LibraryFarmington: Goodwin LibraryFitzwilliam: Fitzwilliam Town LibraryFrancestown: George Holmes Bixby Memorial LibraryFranconia: Abbie Greenleaf LibraryFreedom: Freedom Public LibraryFremont: Fremont Public LibraryGilford: Gilford Public LibraryGilsum: Gilsum Public LibraryGoffstown: Goffstown Public LibraryGorham: Gorham Public LibraryGrantham: Dunbar Free LibraryGreenfield: Stephenson Memorial LibraryGreenland: Weeks Public LibraryGreenville: Chamberlin Free Public LibraryHampstead: Hampstead Public LibraryHampton Falls: Hampton Falls Free LibraryHampton: Lane Memorial LibraryHancock: Hancock Town LibraryHanover: Howe (Etna) LibraryHarrisville: Harrisville Public LibraryHenniker: Tucker Free LibraryHillsboro: Fuller Public LibraryHolderness: Holderness LibraryHollis: Hollis Social LibraryHooksett: Hooksett Public LibraryHopkinton: Hopkinton Town LibraryHudson: Rodgers Memorial LibraryJackson: Jackson Public LibraryJaffrey: Jaffrey Public LibraryKeene: Keene Public LibraryKensington: Kensington Public LibraryKingston: Kingston Community Library (formally: Nichols Memorial)Laconia: Laconia Public LibraryLancaster: William D. Weeks Memorial LibraryLebanon: Lebanon Public LibrariesLee: Lee Public LibraryLincoln: Lincoln Public LibraryLisbon: Lisbon Public LibraryLitchfield: Aaron Cutler Memorial LibraryLittleton: Littleton Public LibraryLondonderry: Leach LibraryLoudon: Maxfield Public LibraryLyme: Converse Free LibraryLyndeborough: J.A. Tarbell Library Madbury: Madbury Public LibraryMadison: Madison LibraryManchester: Manchester City LibraryMarlborough: Frost Free LibraryMason: Mason Public LibraryMeredith: Meredith Public LibraryMeriden: Meriden Library Merrimack: Merrimack Public LibraryMilford: Wadleigh Memorial Library Monroe: Monroe Public LibraryMont Vernon: Daland Memorial LibraryMoultonborough: Moultonborough Public LibraryNashua: Nashua Public LibraryNelson: Olivia Rodham Memorial LibraryNew Boston: Whipple Free LibraryNew Castle: New Castle Public LibraryNew Hampton: Gordon-Nash LibraryNew Ipswich: New Ipswich LibraryNew London: Tracy Memorial LibraryNewbury: Newbury Public LibraryNewfields: Newfields Public LibraryNewington: Langdon LibraryNewmarket: Newmarket Public LibraryNewport: Richards Free LibraryNewton: Gale LibraryNH State Library: State Library AdminNH State Library: Talking BooksNorth Conway: North Conway Public LibraryNorth Hampton: North Hampton Public LibraryNorthfield/Tilton: Hall Memorial LibraryNorthwood: Chesley Memorial LibraryNottingham: Blaisdell Memorial LibraryOrford: Orford Social & Free LibrariesOssipee: Ossipee Public LibraryPelham: Pelham Public LibraryPembroke: Pembroke Town LibraryPeterborough: Peterborough Town LibraryPiermont: Piermont Public LibraryPittsfield: Josiah Carpenter LibraryPlainfield: Philip Read Memorial LibraryPlaistow: Plaistow Public LibraryPlymouth: Pease Public LibraryPortsmouth: Portsmouth Public LibraryRandolph: Randolph Public LibraryRaymond: Dudley Tucker LibraryRichmond: Richmond Public LibraryRindge: Ingalls Memorial LibraryRochester: Rochester Public LibraryRollinsford: Rollinsford Public LibraryRumney: Byron G. Merrill Public LibraryRye: Rye Public LibrarySalem: Kelley LibrarySalisbury: Salisbury Free LibrarySanbornton: Sanbornton Public LibrarySanbornville: The Gafney LibrarySandown: Sandown Public LibrarySeabrook: Seabrook LibrarySomersworth: Somersworth Public LibrarySouth Hampton: South Hampton Free Public LibraryStoddard: Davis Public LibraryStrafford: Hill LibraryStrafford: New Durham Public LibraryStratford: Stratford Public LibrariesStratham: Wiggin Memorial LibrarySugar Hill: Richardson Memorial Library Sullivan: Sullivan Public LibrarySunapee: Abbott LibrarySwanzey: Mt. Caesar Union LibrarySwanzey: Stratton Free LibraryTamworth: Chocorua Public LibraryTamworth: Cook Memorial LibraryTemple: Mansfield Public LibraryThornton: Thornton Public LibraryTroy: Gay-Kimball LibraryTuftonboro: Tuftonboro Free LibraryWalpole: Walpole Town LibraryWarner: Pillsbury Free LibraryWarren: Joseph Patch LibraryWashington: Shedd Free LibraryWeare: Weare Public LibraryWebster: Webster Free Public LibraryWentworth: Webster Memorial LibraryWestmoreland: Westmoreland Public Library Wilmot: Wilmot Public LibraryWilton: Wilton Public & Gregg Free LibraryWinchester: Conant Public LibraryWindham: Nesmith LibraryWolfeboro: Wolfeboro Public LibraryWoodstock: Moosilauke Public LibraryIn order to facilitate troubleshooting, please include the following information in your correspondence:

Steps to reproduce the problem

Exact text of any error message

URL(s) of any error page(s)

Library card number

Title(s) of problem download(s)

Make and model of mobile device

Operating system (Mac® OS 10.6.2, Windows® 7, Windows Vista®, Windows XP, etc.)

Internet browser and version

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